1. Returns We want you to be completely satisfied with your purchase. If you are not satisfied with your purchase, you may return it within 30 days of receipt for a full refund or exchange.

  2. Eligibility for Returns To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.

  3. How to Initiate a Return To initiate a return, please contact us at [insert your contact information here]. We will provide you with instructions on how to return the item. You will be responsible for the cost of shipping the item back to us.

  4. Refunds Once we receive your return, we will inspect it and notify you that we have received your returned item. We will also notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.

  5. Exchanges If you would like to exchange an item, please contact us at support@bestcoffeeandtea.com to initiate the exchange process. You will be responsible for the cost of shipping the item back to us and we will cover the cost of shipping the replacement item to you.

  6. Exceptions There are certain situations where we may not be able to accept a return or issue a refund. These include:

  • Products that have been used or damaged by the customer
  • Products that are not in their original packaging
  • Products that were purchased more than 30 days ago
  • Products that are not eligible for returns under our policy

If you have any questions about our return policy, please contact us at support@bestcoffeeandtea.com.